Privacy Policy
Controller and scope
oarbmit.com (LLC, EDRPOU 56752190), registered at the address above, is the controller of your personal data. We process it under the Law of Ukraine “On Personal Data Protection” No. 3793-IX of 25 April 2024. This notice covers this website, our diagnostic tests, sample reviews, coaching services and payments.
Data we collect
Contact data (name, e-mail, phone), learning data (diagnostic answers and scores, speaking recordings, writing samples, feedback notes), order data (service chosen, price, payment references — we never store full card numbers) and technical data (IP address, device and browser data, cookie identifiers).
Purposes and lawful basis
We use data to run diagnostics, review samples, deliver coaching and take payment (contract), to keep accounting records (legal obligation) and, with consent, to set non-essential cookies and pixels and send updates. Consent must be freely given, specific and informed; you may withdraw it at any time. Ukraine has no separate cookie statute, so non-essential cookies are set only after prior consent under Law No. 3793-IX and are listed in our cookie notice.
Retention, rights and complaints
Enquiries are kept 12 months, test results and samples 24 months, payment records for the period set by accounting law, then deleted or anonymised. Access is limited to authorised staff; data is encrypted in transit and never sold. You may access, rectify, erase, restrict, object or port your data and withdraw consent via contact@oarbmit.com; we reply within the term set by law. You may complain to the Ukrainian Parliament Commissioner for Human Rights.
Service complaints, marks and language
Service and refund complaints: contact@oarbmit.com; unresolved disputes may go to court or to the State Service of Ukraine on Food Safety and Consumer Protection (Law of Ukraine “On Protection of Consumer Rights” No. 3153-IX of 10 June 2023). IELTS and TOEFL are registered marks of the British Council, IDP, Cambridge and ETS; we are independent and not affiliated with, authorised or endorsed by them (Law No. 3689-XII of 15 December 1993). A full Ukrainian version is published under Law No. 2704-VIII of 25 April 2019.